About Us
Who are we
Rapsys Technologies
Headquartered in Singapore and offices in Delaware, USA, Malaysia and India, we partner with the multinational companies to provide comprehensive cutting edge technology and business process outsourcing solutions. We aim to be a premier international technology and BPO services and solution company by providing the best value to clients, employees and associates in an honest, open and ethical environment.
We provide services to many of the world’s leading companies. We are committed to creating positive long term outcomes for our clients.
Our core value is our customer orientation and this value permeates across our entire organization. We strongly believe that our strong focus towards customers and their needs is critical to our long-term growth and success. Our success has always been measured on our ability to satisfy our customers and exceed their expectations on an on-going basis.
We can only achieve such a goal through our strong emphasis on People, Process, Technology and Innovation.
People
We are a people-centric organization and there in lies our biggest strength. We have an environment that encourages creativity and growth of people. We maintain a flat organization where our people get the ability to innovate and be drivers of their own growth. We create a learning environment where people continue to grow their hard-skills and capabilities and improve their soft-skills as well. Every one of our associate scale up in our company.
Process
We believe in laying out appropriate and robust processes to help with our work and the work that we do at our customers’ place. Unlike many other IT services companies, we look at processes as something that can help us deliver consistently high quality services to our customers. We use well defined processes not only for our project / delivery activities, but also our internal administrative activities. Processes help us do things right the first time and improve the reliability and quality of our services. They clearly differentiate us from many of our peers in the industry.
Technology
We use technology for knowledge management, internal collaboration, talent management and of course project management. Appropriate use of technology helps us improve our efficiency and effectiveness and is clearly a big source of our strength.
Innovation
We create a learning culture that helps us be innovative in all aspects of our service. We are constantly seeking better way of doing things – whether it is in internal activities or in customer facing project activities. Innovative use of processes, tools and technologies helps us efficient and effective in our services.