Mumbai
Job Description
Job Purpose/Summary:
A ServiceNow Developer is responsible for designing, developing, and implementing solutions within the ServiceNow platform to enhance IT service management (ITSM), automation, and digital workflows. They play a key role in configuring, customizing, and integrating ServiceNow applications to align with business needs.
Developer: 3- 6 years exp
Architect: 6- 10 years exp
Diversity Hiring- Females preferred
Key Responsibilities:
Hands-on design, development, and deployment experience with the ServiceNow platform.
End to End Integration Exp. Using Scripted Rest API, Rest API (Outbound & Inbound) & Authentication Process.
ServiceNow implementation experience in ITSM, Service Portal, Performance Analytics (Adv. Reporting) & Employee Centre Knowledge.
Excellent troubleshooting skills with ability to demonstrate influence in a consultative fashion to stakeholders and other team members.
Should be multitasking, Self-Learner and possess good Functional Knowledge.
Should be able to take lead on Project, Support activity and guide or train the team.
Strong communication, presentation, and problem-solving skills.
Well versed with AngularJS.
Key Performance Indicators:
Should be ServiceNow Certified i.e., ITIL & CAD, CIS- ITSM
Qualification:
Bachelor’s degree in Engineering.
Proficiency in JavaScript, Glide API, and ServiceNow scripting
Experience with REST/SOAP APIs, JSON, XML for integrations