Business Process Outsourcing
Services
Business Process Outsourcing
We hire the best of breed contact center managers and agents. We empower them with knowledge and tools to understand your business as intimately as possible. We encourage and incentivize them to deliver only the highest level of service for your customers and your business needs.
Our commitment to performance on every level, for every customer care, sales and BPO need you may have, sets us apart. By leveraging our extensive outsourcing expertise, process optimization tools and an innovative delivery model, we dramatically reduce the cost and improve the quality of our clients’ back office operations.
Business Process Outsourcing
Services
Outbound call center services
- Appointment Scheduling
- Information Verification
- Soft Lead generation
- Customer Survey
- Telemarketing
- Third Party Verification
Inbound call center services
- Customer Support
- Technical Help Desk
- Inquiry Handling
- Call Answering
- Toll Free Services
- Product Information Request
Web enabled services
- Order Taking
- Billing Queries
- Email Support
- Chat Support
- Market Research
- Product Promotion
Business Process Outsourcing
Benefits
Through a collaborative approach and customer-driven focus, the experienced teams of professionals in our company drive instant impact to accomplish targeted results.
- We deliver optimal lead generation, B2B call centre service, customer survey and telemarketing services
- We have been resolving typical customer queries by rendering instant response
- We have successfully accomplished result-driven customer insights and experiences
- We have a high performing team of certified contact centre executives & marketing professionals on-board
- We render unmatched outsourced customer support services 24×7 via a state-of-the-art corporate call centre